Stegologic

Contact details

Mail to privacy@stegologic.com.

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Website user information (including user journeys and cookie tracking)

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
• Your right to erasure - You have the right to ask us to delete your personal information.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
• Your right to object to processing - You have the right to object to the processing of your personal data.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
• Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Legitimate interests - we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • Monitor usage of our computer systems - including visits to our websites - to mitigate cybersecurity risks.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

How long we keep information

Who we share information with

We never sell your information. We work with the following partners to operate our computer systems and provide our services. Our partners are jointly responsible with us for keeping your personal information confidential.

Data processors

The Constant Company, LLC

This data processor does the following activities for us:

• Provides cloud computing infrastructure

DigitalOcean, LLC

This data processor does the following activities for us:

• Provides cloud computing infrastructure

Fastmail Pty Ltd

This data processor does the following activities for us:

• Provides email and contact storage services

Others we may share personal information with

• Insurance companies - solely in the event that we make a claim against our insurance policy and our insurer requires your information to fulfil the claim.
• Organisations we're legally obliged to share personal information with

Sharing information outside the UK

Information we share outside the UK

Where necessary, we may transfer personal information outside the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

At the present time, we do not directly transfer personal information outside the UK. Data that we collect through our own services is stored in secure data centres in the UK.

Information our data processors share outside the UK

Where necessary, our data processors may share personal information outside the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact details at the top of this privacy notice.

The Constant Company, LLC

Category of recipient: Cloud computing services provider

Countries the personal information is sent to:

• Any country or territory where The Constant Company has put in place safeguards ensuring equivalent data protection to the UK GDPR.

How the transfer complies with UK data protection law:

• The country or sector has a UK data bridge (also known as Adequacy Regulations)
• Addendum to the EU Standard Contractual Clauses (SCCs)
• See also:
  • The Constant Company's Privacy Notice
  • The Constant Company's GDPR Notice

DigitalOcean, LLC

Category of recipient: Cloud computing services provider

Countries the personal information is sent to:

• Any country or territory where DigitalOcean has put in place safeguards ensuring equivalent data protection to the UK GDPR.

How the transfer complies with UK data protection law:

• The country or sector has a UK data bridge (also known as Adequacy Regulations)
• UK Extension to the EU-U.S. Data Privacy Framework ("EU-U.S. DPF")
• Addendum to the EU Standard Contractual Clauses (SCCs)
• See also:
  • DigitalOcean's Privacy Policy

Fastmail Pty Ltd

Category of recipient: Email and contacts storage provider

Countries the personal information is sent to:

• Any country or territory where Fastmail has put in place safeguards ensuring equivalent data protection to the UK GDPR.

How the transfer complies with UK data protection law:

• Addendum to the EU Standard Contractual Clauses (SCCs)
• See also:
  • Fastmail's Privacy Notice

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's contact details

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint